Contact Info

Applicants and Members

(888) 549-0820

TTY: 888-842-3620

Submit documents and forms online using the  Document Upload tool .

Change your contact info online using the  Change of Address tool .

You can call the Healthy Connections Member Contact Center from 8 a.m. to 6 p.m. Monday through Friday. 
*Days and hours may vary due to state holidays and inclement weather.


(888) 289-0709

Submit A Question Online

You can contact the Provider Service Center from 7:30 a.m. to 5 p.m. Monday through Thursday and 8:30 a.m. to 5 p.m. Friday. 
*Days and hours may vary due to state holidays and inclement weather.


Medicaid Fraud and Abuse

(888) 364-3224

Protect yourself and Healthy Connections against Medicaid fraud. If you think you know of someone who is abusing the Medicaid program, call and report the activity.

Appeals and Fair Hearings

(800) 763-9087

You can appeal several types of rulings related to Healthy Connections Medicaid. Appeals must be filed with the Division of Appeals and Hearings within 30 days of the date listed on the notice you received or within 30 days of the date you received the notice.



Office of the Director
(803) 898-2580
Office of Eligibility & Member Services
(803) 898-2590
Office of Finance
(803) 898-1085
Office of General Counsel
(803) 898-2796
Office of Health Programs
Office of Communications
(803) 898-2580
Office of Human Resources
(803) 898-2670
Office of Administration and Compliance
(803) 898-1867
Office of Information Management
(803) 898-0687

Need to Mail Something?

SCDHHS P.O. Box 8206
Columbia, SC 29202-8206

SCDHHS highly values the safety of members personal information and does not call members asking for personal information such as their social security number. Members should never give out their social security number or other personal information to anyone they have not contacted. If they do receive a suspicious call, they should contact local law enforcement immediately.

Report Fraud