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Applicants and Members

(888) 549-0820

TTY: (888) 842-3620 
Monday - Friday, 8 a.m. to 6 p.m.

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Days and hours may vary due to state holidays and inclement weather.


(888) 289-0709

Submit a Question Online » 
Monday - Thursday, 7:30 a.m. to 5 p.m.
Friday, 8:30 a.m. to 5 p.m.

Days and hours may vary due to state holidays and inclement weather. 

Medical Fraud and Abuse

(888) 364-3224

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If you think you know of someone who is abusing the Medicaid program, call and report the activity.

Appeals and Fair Hearings

(800) 763-9087

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You can appeal several types of rulings related to Healthy Connections Medicaid. Appeals must be filed with the Division of Appeals and Hearings within 30 days of the date listed on the notice you received or within 30 days of the date you received the notice.

Child Advocacy

Do you have a complaint regarding services being provided to a child by a state agency? Please submit your complaint to the South Carolina Department of Children’s Advocacy by phone (1-800-206-1957) or via the electronic submission form.

SCDHHS Offices and Contact Information

Find Your Local County Office »

Media Inquiries »

Mailing Address: 
SCDHHS P.O. Box 8206 
Columbia, SC 29202-8206

Bureau of Policy
(803) 898-2950
Bureau of Quality
(803) 898-2565
Office of Administration and Compliance
(803) 898-1867
Office of Communications
(803) 898-2580
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Office of the Director
(803) 898-2580
Office of Eligibility & Member Services
(803) 898-2590
Office of Finance
(803) 898-1085
Office of General Counsel
(803) 898-2796
Office of Human Resources
(803) 898-2670
Office of Information Management
(803) 898-0687

Beware of scams!

SCDHHS highly values the safety of beneficiaries’ personal information and does not call beneficiaries asking for personal information such as their social security number.  Beneficiaries should never give out their social security number or other personal information to anyone they have not contacted.  If they do receive a suspicious call, they should contact local law enforcement immediately.