Applicants and Members
TTY: (888) 842-3620
Monday - Friday, 8 a.m. to 6 p.m.
Submit documents and forms online - Document Upload tool.
Change your contact info online - apply.scdhhs.gov.
Days and hours may vary due to state holidays and inclement weather.
Providers
Submit a Question Online »
Monday - Thursday, 7:30 a.m. to 5 p.m.
Friday, 8:30 a.m. to 5 p.m.
Days and hours may vary due to state holidays and inclement weather.
Medical Fraud and Abuse
If you think you know of someone who is abusing the Medicaid program, call and report the activity.
Appeals and Fair Hearings
You can appeal several types of rulings related to Healthy Connections Medicaid. Appeals must be filed with the Division of Appeals and Hearings within 30 days of the date listed on the notice you received or within 30 days of the date you received the notice.
Child Advocacy
Do you have a complaint regarding services being provided to a child by a state agency? Please submit your complaint to the South Carolina Department of Children’s Advocacy by phone (1-800-206-1957) or via the electronic submission form.
SCDHHS Offices and Contact Information
Find Your Local County Office »
Mailing Address:
SCDHHS P.O. Box 8206
Columbia, SC 29202-8206
| Bureau of Policy (803) 898-2950 |
| Bureau of Quality (803) 898-2565 |
| Office of Administration and Compliance (803) 898-1867 |
| Office of Communications (803) 898-2580 Email » |
| Office of the Director (803) 898-2580 |
| Office of Eligibility & Member Services (803) 898-2590 |
| Office of Finance (803) 898-1085 |
| Office of General Counsel (803) 898-2796 |
| Office of Human Resources (803) 898-2670 |
| Office of Information Management (803) 898-0687 |
Beware of scams!
SCDHHS highly values the safety of beneficiaries’ personal information and does not call beneficiaries asking for personal information such as their social security number. Beneficiaries should never give out their social security number or other personal information to anyone they have not contacted. If they do receive a suspicious call, they should contact local law enforcement immediately.