Electronic Funds Transfer (EFT) Compliance


The South Carolina Department of Health and Human Services (SCDHHS) is upgrading its legacy accounting system, providing a modern payment alternative to traditional paper checks. Part of this initiative includes enforcement of the agency's Electronic Funds Transfer (EFT) Policy. EFT allows SCDHHS to make more timely and accurate reimbursements to providers than through paper checks.

Compliance with the EFT Policy has been required for enrollment since Dec. 2, 2012, and the agency has established an EFT Portal where providers can submit their required information. Providers can visit the EFT Portal.

Provider compliance with this initiative is required to continue receiving payment for services provided to Healthy Connections Medicaid beneficiaries. 

Please visit the EFT Portal and submit the required information by April 26, 2018.

Providers who have not completed and submitted the required information via the EFT Portal by April 26, 2018, will be considered for administrative action, up to - and including - termination. 

Providers affected by subsequent termination of enrollment, who wish to continue providing services to Healthy Connections Medicaid beneficiaries, will be required to re-enroll with Medicaid by visiting https://providerservices.scdhhs.gov/ProviderEnrollmentWeb/

Please refer any questions or concerns regarding this alert to the Provider Service Center at (888) 289-0709.

Thank you for your continued support of the South Carolina Healthy Connections Medicaid program.

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