Free Provider Workshops: December 2017-February 2018


Below is a schedule of the free provider workshops offered by the South Carolina Department of Health and Human Services (SCDHHS), including Medicaid Basics, Comprehensive Web Tool and Claim-level Adjustments and Third-Party Liability.

To attend these training sessions, you may register through the Healthy Connections Medicaid Provider Education website,, or call the Provider Service Center at 1 (888) 289-0709 and select option 1 from the main menu.


Medicaid Basics 

Dec. 12, 10 a.m.-4 p.m., Columbia 

Jan. 11, 10 a.m.-4 p.m., Columbia 

Feb. 6, 10 a.m.-4 p.m., Columbia

Discover the South Carolina Healthy Connections Medicaid program. This course provides overviews of general policies and topics, including eligibility, claim filing options, the remittance package, third-party liability (TPL) and claim-level adjustments. 


Comprehensive Web Tool

Dec. 6, 10 a.m.-3 p.m., Greenville

Dec. 14, 10 a.m.-3 p.m., Columbia

Jan. 16, 10 a.m.-3 p.m., Columbia

Feb. 14, 10 a.m.-3 p.m., Columbia

Explore all the available features on the South Carolina Healthy Connections Medicaid web-based claims submission tool. This class navigates claim entry and submission, eligibility checks, claim status and e-remits through the online tool.


Overview of Claim-level Adjustments and Third-Party Liability 

Dec. 19, 10 a.m.-4 p.m., Columbia 

Jan. 23, 10 a.m.-4 p.m., Columbia

Feb. 22, 10 a.m.-4 p.m., Columbia

Examine third-party liability (TPL) reporting responsibilities, refund process, claim adjudication, edit resolution and other resource information. Also learn the detail-level process that gives professional providers the ability to submit claim-level adjustments directly to South Carolina Healthy Connections Medicaid.

To register for a workshop, visit or call 1 (888) 289-0709 and select option 1. 

Resources and training content are also available online at For KEPRO prior authorization online training, visit

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