Free Provider Workshops: June-August 2016


Below is a schedule of the free provider workshops offered by the South Carolina Department of Health and Human Services (SCDHHS) to include Medicaid Basics, Comprehensive Web Tool, Web Tool Updates and Third Party Liability.

To attend these training sessions, you may register through the Healthy Connections Medicaid Provider Education website at or by calling the Provider Service Center at 1 (888) 289-0709. From the main menu, select option 1.

Medicaid Basics

June 7, 10 a.m.-4 p.m., Columbia June 28, 10 a.m.-4 p.m., Florence July 7, 10 a.m.-4 p.m., Columbia Aug. 9, 10 a.m.-4 p.m., Columbia

Discover the South Carolina Healthy Connections Medicaid Program. This course provides overviews on general policies and topics such as: eligibility, claim filing options, the remittance package, Third Party Liability (TPL) and claim-level adjustments.

Comprehensive Web Tool

June 16, 10 a.m.-3 p.m., Columbia July 14, 10 a.m.-3 p.m., Columbia Aug. 17, 10 a.m.-3 p.m., Columbia

Explore all the available features on the South Carolina Healthy Connections Medicaid Web-based Claims Submission Tool. This class navigates claim entry and submission as well as how to check eligibility, claim status and e-remits in the online tool.

Overview of Third Party Liability

June 21, 10 a.m.-3 p.m., Columbia July 20, 10 a.m.-3 p.m., Columbia August 25, 10 a.m.-3 p.m., Columbia

Examine Third Party Liability (TPL) reporting responsibilities, refund process, claim adjudication, edit resolution and other resource information.

Overview of Claim-level Adjustments

July 22, 10 a.m.-12:30 p.m., Columbia

Learn the detailed process that gives professional providers the capability of submitting claim-level adjustments directly to South Carolina Healthy Connections Medicaid.

To register for a workshop, visit or call 1 (888) 289-0709 and select option 1.

Resources and training content are also available online at For KEPRO Prior Authorization online training, visit

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