Free Provider Workshops: May-July 2017


Below is a schedule of the free provider workshops offered by the South Carolina Department of Health and Human Services (SCDHHS) to include Medicaid Basics, Comprehensive Web Tool, KEPRO and and Claim-level Adjustments and Third-Party Liability.

To attend these training sessions, you may register through the Healthy Connections Medicaid Provider Education website,, or call the Provider Service Center at 1 (888) 289-0709. From the main menu, select option 1.

May 2, 10 a.m.-noon, Charleston 

May 3, 10 a.m.-noon, Florence

May 4, 10 a.m.-noon, Greenville  

May 5, 10 a.m.-noon, Columbia

The annual quality improvement training includes requirements, updates and a review of the process and procedures for prior authorization.

Medicaid Basics
May 11, 10 a.m.-4 p.m., Columbia
June 6, 10 a.m.-4 p.m., Columbia
July 12, 10 a.m.-4 p.m., Columbia
Discover the South Carolina Healthy Connections Medicaid program. This course provides overviews on general policies and topics such as: eligibility, claim filing options, the remittance package, third party liability (TPL) and claim-level adjustments.

Comprehensive Web¬ Tool
May 17, 10 a.m.-3 p.m., Columbia
June 15, 10 a.m.-3 p.m., Columbia
July 19, 10 a.m.-3 p.m., Columbia

Explore all the available features on the South Carolina Healthy Connections Medicaid web-based claims submission tool. This class navigates claim entry and submission as well as how to check eligibility, claim status and e-remits through the online tool.

Overview of Claim-level Adjustments and Third-Party Liability
May 23, 10 a.m.-4 p.m., Columbia
June 21, 10 a.m.-4 p.m., Columbia
July 27, 10 a.m.-4 p.m., Columbia
Examine third-party liability (TPL) reporting responsibilities, refund process, claim adjudication, edit resolution and other resource information. Also learn the detail-level process that gives professional providers the ability to submit claim-level adjustments directly to South Carolina Healthy Connections Medicaid.

To register for a workshop, visit or call 1 (888) 289-0709 and select option 1.

Resources and training content are also available online at For KEPRO prior authorization online training, visit

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