Free Provider Workshops: November-December 2015


Below is a schedule of the free provider workshops offered by the South Carolina Department of Health and Human Services to include Medicaid Basics, Comprehensive Web Tool, Web Tool Updates and Third Party Liability.

To attend these training sessions, you may register through the Healthy Connections Medicaid Provider Education website at or by calling the Provider Service Center at 1 (888) 289-0709. From the main menu, select option 1.

Medicaid Basics

Nov. 5, 10 a.m.-4 p.m., Columbia
Dec. 3, 10 a.m.-4 p.m., Columbia

Discover the South Carolina Healthy Connections Medicaid Program. This course provides overviews on general policies and topics such as: eligibility, claim filing options, the remittance package, Third Party Liability (TPL) and claim-level adjustments.

Comprehensive Web Tool

Nov.10, 10 a.m.-3 p.m., Columbia
Dec. 9, 10 a.m.-3 p.m., Columbia

Explore all the available features on the South Carolina Healthy Connections Medicaid Web-based Claims Submission Tool. This class navigates claim entry and submission as well as how to check eligibility, claim status and e-remits in the online tool.

Web Tool Attachments and Updates

Nov. 3, 10:30 a.m.-12 p.m., Columbia
Nov. 12, 10:30 a.m.-12 p.m., Charleston

NEW! For Medicaid Providers who would like information on new Web Tool functions. The workshop introduces providers to the Web Tool claim attachment feature. Emphasis is placed on the process of attaching documents to claims. Other new functions reviewed in the workshop: status reporting, history of submitted claims and the draft claim menu.

Overview of Third Party Liability

Nov. 18, 10 a.m.-3 p.m., Columbia
Dec. 15, 10 a.m.-3 p.m., Columbia

Examine Third Party Liability (TPL) reporting responsibilities, refund process, claim adjudication, edit resolution and other resource information.

To register for a workshop, visit or call 1 (888) 289-0709 and select option 1.

Resources and training content are also available online at For KEPRO Prior Authorization online training, visit

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