Upcoming Healthy Connections Medicaid Provider Trainings

PROVIDER ALERT

The South Carolina Department of Health and Human Services (SCDHHS) offers free monthly training workshops for providers. These recurring virtual workshops cover a variety of topics including training on Medicaid basics, how to submit claims using the web-based tool and third-party liability (TPL).

To register for a workshop, please visit the Medicaid eLearning site (www.medicaidelearning.com), or call (888) 289-0709 and select option 1. Additional training resources for providers are also available online through the Medicaid eLearning site.

Below is a schedule of the free provider workshops.

Medicaid Basics
Jan. 14, 2021, 10 a.m.-4 p.m.

Feb. 10, 2021, 10 a.m.-4 p.m.

March 9, 2021, 10 a.m.-4 p.m.

This course provides a basic overview of the South Carolina Healthy Connections Medicaid program. The training addresses general policies and topics such as eligibility, claim filing options, the remittance package, TPL and claim-level adjustments.

Comprehensive Web Tool
Jan. 20, 2021, 10 a.m.-3 p.m.

Feb. 16, 2021, 10 a.m.-3 p.m.

March 18, 2021, 10 a.m.-3 p.m.

This workshop explores all the available features on the South Carolina Healthy Connections Medicaid web-based claims submission tool. The training navigates claim entry and submission as well as how to check eligibility, claim status and e-remits through the online tool.

Overview of Claim-level Adjustments and TPL
Jan. 26, 2021, 10 a.m.-4 p.m.

Feb. 25, 2021, 10 a.m.-4 p.m.

March 24, 2021, 10 a.m.-4 p.m.

This workshop examines TPL reporting responsibilities, refund processes, claim adjudication, edit resolutions and information on other resources. Providers will also learn the detail-level process that gives professional providers the ability to submit claim-level adjustments directly to South Carolina Healthy Connections Medicaid.

Thank you for your continued support of the South Carolina Healthy Connections Medicaid program.

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