Provider Alerts

Claim Correction (Void and Replace) Functionality in BRIDGES

Submitted April 16, 2021 - 10:46am

The South Carolina Department of Health and Human Services (SCDHHS) has enhanced its claim correction functionality in the integrated BabyNet Reporting & Intervention Data Gathering Electronic System (BRIDGES) and Medicaid Management Information System (MMIS). This functionality is an automatic internal void and/or replace process in the integrated BRIDGES and MMIS systems, and often requires little provider interaction with the claim. Exceptions to this occur when providers request to delete or update service logs in BRIDGES as described below.

Updated Guidance for Behavioral Health Policies

Submitted April 15, 2021 - 10:35am

The South Carolina Department of Health and Human Services (SCDHHS) is announcing updated guidance to clarify several behavioral health policies. The clarifications are described below.

Licensed Independent Practitioners

Elimination of the KEPRO Prior Authorization Requirement for BabyNet Services

Submitted April 8, 2021 - 10:15am

Effective immediately, the South Carolina Department of Health and Human Services (SCDHHS) will recognize the Individualized Family Service Plan (IFSP) as prior authorization (PA) for all services rendered under the Individuals with Disabilities Education Act (IDEA) Part C program, commonly known as BabyNet in South Carolina.

Upcoming Healthy Connections Medicaid Provider Trainings – Spring 2021

Submitted April 1, 2021 - 4:06pm

The South Carolina Department of Health and Human Services (SCDHHS) regularly offers free trainings to prospective and enrolled Healthy Connections providers. In response to the public health emergency related to coronavirus 2019 (COVID-19), many of these trainings are also now available virtually. Information about the upcoming trainings for Spring 2021 is listed below.

Medicaid Managed Care Enrollment Broker Training

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P. O. Box 8206 Columbia, SC 29202-8206 | Email: info@scdhhs.gov | phone:  (888) 549-0820

Language Services

If your primary language is not English, language assistance services are available to you, free of charge. Call: 1-888-549-0820 (TTY: 1-888-842-3620).

si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-888-549-0820 (TTY: 1-888-842-3620).

 

أذا كانت لغتك الاساسية غير اللغة الانكليزية فان خدمات المساعدات اللغوية متوفرة لك مجانا.اتصل على الرقم: 0280-549-888(رقم هاتف الصم والبكم 3620-842-888-1)

Se fala português, encontram-se disponíveis serviços linguísticos, grátis. Ligue para 1-888-549-0820 (TTY: 1-888-842-3620).

Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-888- 549-0820 (телетайп: 1-888-842-3620).

Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-888-549-0820 (TTY:1-888-842-3620).

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SCDHHS highly values the safety of beneficiaries’ personal information and does not call
beneficiaries asking for personal information such as their social security number.  Beneficiaries
should never give out their social security number or other personal information to anyone they
have not contacted.  If they do receive a suspicious call, they should contact local law enforcement
immediately. 

 
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