The South Carolina Department of Health and Human Services (SCDHHS) complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. SCDHHS does not exclude people or treat them differently because of race, color, national origin, age, disability or sex.
SCDHHS provides free aids and services to people with disabilities, such as qualified sign language interpreters and written information in other formats (large print, braille, audio, accessible electronic formats and other formats). We provide free language services to people whose primary language is not English, such as qualified interpreters and information written in other languages.
If you need these services, please contact the Americans with Disabilities Act (ADA)/Civil Rights Official by phone at 1-888-549-0820 (TTY: 1-888-842-3620), by email at firstname.lastname@example.org or by mail at PO Box 8206, Columbia, SC 29202-8206.
If you believe SCDHHS has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with the Civil Rights Official using the contact information provided above. You can file a grievance in person, by mail, or via email. If you need help filing a grievance, we are available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, by mail at U.S. Department of Health and Human Services, 200 Independence Avenue, SW, Room 509F, HHH Building, Washington, D.C. 20201 or by phone at 800-368-1019, 800-537-7697 (TDD).
Complaint forms are also available.