Healthy Connections Prime Memos

ATTENTION: SCDHHS recently mailed the 2024 IRS 1099-MISC form to eligible Medicaid-enrolled providers that meet IRS-defined thresholds. Reprint requests will be accepted starting Feb. 24. Providers can request a reprint or submit an inquiry online or by calling the Provider Service Center at (888) 289-0709.

Healthy Connections Prime issues memos as formal guidance for topics and issues as they arise. Please find below a comprehensive listing of memos.

Memos

Reward and Incentives Memo (2/28/25)
Agent/Broker Usage Memo (9/30/2020)
MMP Marketing Material Submission and Review Process (3/24/2020)
Nursing Facility Claims Processing Revised (5/21/2019)
HCBS Network Adequacy Reduction (12/20/2018)
Waiver Intake Workflow Status (9/14/2017)
Emergency Preparedness M emo (12/10/2018)
Medicaid Nursing Services Rate Increase Memo (8/2/2017)
CLTC Waiver Case Management Scope of Services (12/22/2016)
1557 Guidance Update (12/6/2016)
Provider Revalidation (11/17/2016)
Educational Events and MMP Participation (11/10/2016)
Care Transitions and Narrative API (9/8/2016)

Please visit our Provider Toolkit page for additional useful resources, such as Nursing Facilities FAQs and HCBS Provider FAQs. Additionally, please visit our Members and Advocates Toolkit page for member-related resources.