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Medicaid Provider Service Center

The South Carolina Department of Health and Human Services (SCDHHS) has made important changes to its provider services, support and relations procedures in order to better serve you. SCDHHS consolidated operations to provide a single point of contact through the Medicaid Provider Service Center (PSC) at 1-888-289-0709 and expanded the ways in which providers can contact us. This will allow us to more effectively respond to your requests and track your needs.

Medicaid Policy Manual for RHC Behavioral Health Services

The South Carolina Department of Health and Human Services (SCDHHS) is pleased to announce the new RHC Behavioral Health Services Provider Manual. This manual is effective April 1, 2012 and is to be used for program information and requirements, billing procedures, and provider services guidelines. Providers should carefully review this manual in order to be compliant with policy guidelines.

The manual is organized as follows, with each section having its own table of contents:

Medicaid Policy Manual for FQHC Behavioral Health Services

The South Carolina Department of Health and Human Services (SCDHHS) is pleased to announce the new FQHC Behavioral Health Services Provider Manual. This manual is effective April 1, 2012 and is to be used for program information and requirements, billing procedures, and provider services guidelines. Providers should carefully review this manual in order to be compliant with policy guidelines.

The manual is organized as follows, with each section having its own table of contents:

SCDuE Proposal Public Comment Period and Meeting

This is a friendly reminder that the public comment period closes on Wednesday, May 16th at 5:00 PM Eastern.  Please visit the SCDuE web site (https://msp.scdhhs.gov/scdue/) to download the proposal.  Two of three consumer-focused public meetings remain.  These two meetings are scheduled for Wednesday, May 9th in Columbia and Friday, May 11th in North Charleston.  Please submit Letters of Support by Wednesday, May 23rd. 

 

Public Comment Period Information: 

SCDHHS joins national payment reform effort

COLUMBIA, S.C. — The South Carolina Department of Health and Human Services (SCDHHS) announced Monday that it has joined forces with several of the nation’s largest employers and other health care purchasers in an initiative to create more value in today’s health care system by improving how health care providers are paid.

SCDHHS working with DSS to improve customer service, access to assistance

Fragile households seeking solid footing in a weak economy will receive reinvigorated support as Colorado, Idaho, Illinois, North Carolina, Rhode Island, and South Carolina take up the challenge of streamlining services aiding low-income working families. The six states have been awarded three-year grants to test and implement easy-to-navigate, quick-to-deliver public benefit systems. The grants, the centerpiece of the Work Support Strategies: Streamlining Access, Strengthening Families (WSS) initiative, average about $460,000 per state for each year.

Improper Release of Beneficiary Information

Last week, the South Carolina Department of Health and Human Services (SCDHHS) discovered that a Medicaid employee inappropriately transferred personal information for 228,435 Medicaid beneficiaries to his personal email account, constituting a violation of agency policy.

The department immediately contacted the South Carolina Law Enforcement Division to investigate the incident and also informed other state and federal agencies. The employee was terminated last week.

SC agencies working together to ensure health, safety of residents from closed North Charleston assisted living facility

 

COLUMBIA, S.C.— Several state agencies are working with law enforcement to ensure the health and safety of residents of a North Charleston assisted living facility closed on Thursday by police. The closing comes after the owner of Fair Havens Manor on Cosgrove Avenue was arrested by North Charleston police Thursday morning. She is accused of neglecting the residents at the community residential care facility (CRCF), which was home to 15 vulnerable adults.

 

New Medicaid Quality Improvement Organization (QIO)

 

Effective March 1, 2012, the South Carolina Department of Health and Human Services (SCDHHS) began implementation of a contract with the Keystone Peer Review Organization, Inc. (KePRO), to serve as the new Quality Improvement Organization with an operational date of June 1, 2012.

 

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