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Community Long-term Care Provider Manual Update and Name Change

MB#
24-021

Effective July 1, 2024, the South Carolina Department of Health and Human Services (SCDHHS) will issue provider manual updates for home and community-based services (HCBS) and children's personal care (CPC) services. The updates will also result in a name change for the provider manual from Community Long-term Care Provider Manual to Home and Community-based Services (HCBS) Provider Manual. Along with the name change, the manual will also include an updated Provider Scopes and Standards section that will replace the current Section 6. These updated sections will pertain to providers who render waiver or state plan services, as shown in the Service and Program Matrix.

A draft of the updated HCBS Provider Manual is available for review here. Providers are encouraged to submit feedback about the policy changes included in the draft manual by emailing MedicaidWaiver@scdhhs.gov by June 12, 2024. The revised manual will go into effect and be posted on the provider manual page of SCDHHS' website July 1, 2024.

Training will be available specifically to HCBS and CPC providers who will be impacted by this policy update. All training will be conducted via WebEx. Providers can register for the training below.

Upcoming Provider Training Sessions
 

In-home Care Providers (Personal Care, Nursing, Companion, Respite and Attendant Care)
June 17, 10-11:30 a.m. 
Register with this link: https://scdhhs.webex.com/weblink/register/r5011f801c41799159397fbbba6ca7cee

June 20, 11 a.m.-12:30 p.m. 
Register with this link:
https://scdhhs.webex.com/weblink/register/r64b4dfca7d3efb7ba21180ef1adf22c1

Adult Day Health Care Provider and Pediatric Medical Day Care 
June 17, 2-3:30 p.m. 
Register with this link: https://scdhhs.webex.com/weblink/register/r422ed435c8ccd95d8e3636b4b4b6600c

June 20, 1:30-3 p.m. 
Register with this link: https://scdhhs.webex.com/weblink/register/r317fa3850202e42c8908e07b2ddfc742

Case Management, Transition Coordination Care Coordinators and Area Office Staff 
June 21, 10-11:30 a.m. 
Register with this link: https://scdhhs.webex.com/weblink/register/r524d857ec0df0ce8d403947b1fb3ac73

June 25, 11 a.m.-12:30 p.m. 
Register with this link: https://scdhhs.webex.com/weblink/register/r84e494d28d9a888b2363c88a19bc2d30

Pest Control, Incontinence Supplies, Environmental Modification, Home Delivered Meals and Personal Emergency Response Services 
June 25, 2-3:30 p.m. 
Register with this link: https://scdhhs.webex.com/weblink/register/r3655f6fba8b0d29a490caffef0fbed2c

June 26 from 11 a.m.-12:30 p.m. 
Register with this link: https://scdhhs.webex.com/weblink/register/r2e8a5d9ff1aae26f27768057d6932977

Providers should direct any questions related to this bulletin to provider-distribution@scdhhs.gov.

Thank you for your continued support of the South Carolina Healthy Connections Medicaid program.

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