SCAM ALERT

Healthy Connections Medicaid team members and managed care plans will never ask for money, gift cards or something else of monetary value via text, email or a phone call. If someone contacts you asking for something of monetary value to get or keep Medicaid coverage, please report it by contacting the Medicaid fraud hotline at (888) 364-3224 Monday through Friday from 8:30 a.m. to 5 p.m. or by sending an email to FraudRes@scdhhs.gov.

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Health Plans

To Contact Your Plan's Member Services Team

If you need to contact your plan, please use the contact information on the back of your Member ID card.  If you have misplaced your card, please use the number shown below for your assigned plan. The hours of operation are 8:00 a.m. until 8:00 p.m., seven days a week.  Alternative technologies will be used on weekends and holidays. Calls are free.

Note: For providers looking to contract with a health plan or to learn more about becoming an enrolled provider, please view this contact information, which includes each health plan's claims processing contact.