SCAM ALERT

Healthy Connections Medicaid team members and managed care plans will never ask for money, gift cards or something else of monetary value via text, email or a phone call. If someone contacts you asking for something of monetary value to get or keep Medicaid coverage, please report it by contacting the Medicaid fraud hotline at (888) 364-3224 Monday through Friday from 8:30 a.m. to 5 p.m. or by sending an email to FraudRes@scdhhs.gov.

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Members

Choosing the coverage that is right for you.

There are a multitude of coverage options available for members who are dually eligible and receive health coverage from both Medicare and Healthy Connections Medicaid. The Coverage Model Comparison is designed to help navigate key distinctions between those programs.

Note: Not all individuals have the same needs or meet the same eligibility criteria. Program eligibility may vary.   

How to Enroll

Enrollment into Medicare and Healthy Connections Medicaid are handled by separate entities. 

Getting Medicare 

For D-SNP and other Medicare-related enrollment questions, members should contact Medicare directly by visiting www.medicare.gov or by calling 1-800-MEDICARE (1-800-633-4227).

Getting Healthy Connections Medicaid 

Members inquiring about Healthy Connections Medicaid have multiple options for enrollment and enrollment-related questions. Members should contact the South Carolina Department of Health and Human Services (SCDHHS) via telephone, fax, or by visiting local county offices. Information on how to contact SCDHHS regarding enrollment and more can be found in the Members section of the website.